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THE LIVE ORIGINAL TOUR
FAQs
June 10th - 17th, 2024
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Can I drink tap water in Israel?Tap water is safe to drink in Israel, but bottled water is also available for purchase. We encourage you to bring a reusable bottle for your trip.
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Is There a Minimum (or Maximum) Age to Participate?No, but we recommend this trip for those no younger than middle school and for those who can easily handle walking approximately 2-3 miles a day, some of which is on unpaved paths and up and down centuries old streets in the Old City of Jerusalem. (Please note that children younger than 18 must be accompanied by a parent or guardian at all times.)
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Will there be access to WIFI?Yes, you will have free Wi-Fi on the buses and in some hotels. Many cafes and restaurants also offer complimentary Wi-Fi. Some hotels will have Wi-Fi available for hotel guests at customary prices.
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How Safe Is Traveling to Israel?While Israel is still in an ongoing war, your safety is a top priority. We use various measures to ensure the safety of participants, but we also encourage participants to take precautions they normally would when traveling to another city or country.
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Am I Required to Purchase Travel Insurance?Travel insurance is not required but is strongly recommended.
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When should I book my flight to arrive/depart?We recommend you follow the arrival and departure guidelines set by Premier Israel. If you purchase your own flight to and from Tel Aviv, you must arrive at the Ben Gurion Airport (TLV) between 7AM - 10AM on May 7, 2025. Shuttles run from 9AM - 11AM, times dependent on flight schedules. For departure, there will be one group shuttle to the airport on May 16th in the evening. Please make your departure flights no sooner than 10PM. Jackson Travel - israel@jacksontravel.com - is the preferred provider for Premier Vacations & Events.
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Who is invited to go on this trip?Anyone from anywhere can go with us!
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Whom Do I Contact If I Have Questions?*Misti Wiggins at mwiggins@GroundworksMinistries.com or Premier Call Center: 800-889-5265
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What Kind of Weather Should I Expect?Average high temperatures in May range from the mid-70s to mid-80s, with little precipitation.
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Which credit cards are accepted?American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants, and stores accept American Express, MasterCard, and Visa cards as well.
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Do I need to bring any special clothing or other items?We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking. For women, knees and shoulders must be covered at Holy sites.
-
How much walking do I need to be prepared for?Most activities will include walking. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be light to moderately strenuous, and there will be daily breaks as needed. Please keep in mind that walks can typically include steps and uneven terrain. Some sites could be difficult to fully experience if there are physical disabilities with walking long distances or problems with uneven terrain.
-
Will I need to bring a power adapter?Most hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work. We suggest bringing a converter and adapter for any of your devices.
-
What Documentation Is Necessary for Travel to Israel?A valid passport with an expiration date no less than 6 months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required.
-
Will I be able to use my cell phone while in Israel?Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in the country. What's App is a widely used communication app while in Israel and can be downloaded prior to arrival.
-
What medical preparations do I need to take?We encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of most standard over-the-counter medicines in Israel.
-
How can I register more than three people in my family/group?To register more than three guests, you will need to complete more than one reservation, as each reservation only includes one hotel room. Please get in touch with PREMIER directly for more information about booking multiple reservations as a family/group.
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Will I Get Any Pre-Trip Preparation Info and Recommended Reading Materials?Yes. Beginning a month before we leave, you'll be provided with a weekly scripture and prayer guide, packing recommendations and suggested reading material. Feel free to get a head start now! *If you're interested in getting excited about the trip, read Finding Jesus in Israel by Buck Storm. *If you're interested in digging into the Jewish/Old Testament foundations of the Christian faith, read The Forgotten Jesus: How Western Christians Should Follow an Eastern Rabbi by Robby Gallaty *If you're interested in better understanding the complexities and challenges of the Israeli-Palestinian conflict, read Letters to My Palestinian Neighbor by Yossi Klein Halevi. *We also highly recommended that you watch HOPE IN THE HOLY LAND: Delving Beneath the Surface of the Israeli-Palestinian Conflict, an award-winning documentary co-created & produced by Justin Kron, Steve Wiggins' dear friend and brother in Yeshua. Visit https://hopeintheholyland.com/ to watch now!
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What is included in this trip to the Holy Land?Included in your cost are all ground transportation, 4-star upscale hotels, 3 delicious meals per day, exciting excursions, knowledgeable Bible teachers, Christian-Jewish Israeli tour guides, and all taxes & gratuities. Flights are not included in the cost of this tour.
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DO I NEED TO HAVE A PASSPORT TO REGISTER?Yes, current and valid passport information is required to register. If you are in the process of receiving or updating your passport, please follow instructions on the registration page. Make sure to send PREMIER the updated information upon receiving. Your passport must be valid 6 months from the last day of the trip.
-
WILL THERE BE ACCESS TO WI-FI?Yes, you will have free Wi-Fi on the buses and in some hotels. Many cafes and restaurants also offer complimentary Wi-Fi. Some hotels will have Wi-Fi available for hotel guests at customary prices.
-
CAN I DRINK TAP WATER IN ISRAEL?Tap water is safe to drink in Israel, but bottled water is also available for purchase. We encourage you to bring a reusable bottle for your trip.
-
WILL I NEED TO BRING A POWER ADAPTER?Most hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work. We suggest bringing a converter and adapter for any of your devices.
-
DO I NEED TO KNOW MY ROOMMATE WHEN I BOOK?If you want to book a two-guest package and you don’t know the name of your companion, please get in touch with PREMIER directly to make arrangements.
-
IF I PURCHASE A SINGLE GUEST PACKAGE, CAN I ADD A ROOMMATE AFTER I HAVE REGISTERED?You can add a roommate to your registration, which would lower your overall cost. Please get in touch with PREMIER directly to do so.
-
WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in the country. What's App is a widely used communication app while in Israel and can be downloaded prior to arrival.
-
CAN I PURCHASE TRAVEL INSURANCE?Travel insurance is available and recommended. We offer Travel Guard policies for basic travel insurance. It is best to purchase within 14 days of booking your reservation. This covers travel interruptions and the land package part of your trip. It is no longer a requirement to have a travel health/medical insurance policy that covers the treatment of COVID-19. It is recommended, however, to purchase an insurance policy that includes a "cancel for any reason" policy which offers the broadest coverage.. Flight insurance is separate.
-
WHAT IF I NEED AN EXTRA HOTEL NIGHT BEFORE OR AFTER THE TRIP?All hotels are included in your tour package dates. If you would like to book additional nights before or after the tour dates, you must do so on your own. Many guests have had a good experience booking through hotels.com or booking.com. You assume all responsibility when booking and choosing a hotel outside the tour dates. As always, please contact Premier at 800-889-5265 for any questions. *If you have purchased your flight through Jackson Travel, they also can help with hotel bookings.
-
WHY IS THE PRICE FOR ONE GUEST HIGHER THAN FOR TWO OR MORE?Unlike the USA, lodging in Israel is based on double occupancy and the rate is per person not just a rate for the room. If you find someone you would like to room with, don't hesitate to get in touch with PREMIER, and they can assist you with receiving the lower rate.
-
WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE?We encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of the most standard over-the-counter medicines in Israel.
-
HOW WILL TRANSPORTATION WORK?Air-conditioned transportation will be available by bus to and from the hotels and sites. You will have access to free Wi-Fi on most buses. There are ground transfers available from the airport to the hotel you can acquire on your own if needed. Group transfers to/from the airport are included with the price on the arrival day and departure day dependent on flight schedules.
-
DO I NEED TO BRING ANY SPECIAL CLOTHING OR OTHER ITEMS?We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking. For women, knees and shoulders must be covered at Holy sites.
-
HOW CAN I REGISTER MORE THAN THREE PEOPLE IN MY FAMILY/GROUP?To register more than three guests, you will need to complete more than one reservation, as each reservation only includes one hotel room. Please get in touch with PREMIER directly for more information about booking multiple reservations as a family/group.
-
HOW IS LODGING DETERMINED?Registration pricing is based on two people per room or double occupancy. If you are traveling alone, you will be assigned to your own room, and your package price will be higher. Contact PREMIER if you would like information on adding a roommate.
-
ARE REGISTRATIONS CANCELLABLE OR TRANSFERABLE TO ANOTHER INDIVIDUAL?All deposits are non-refundable. Registrations are transferable for a $100 fee for the first guest in your group and a $50 fee for the second and third guests in your group. If you have any questions regarding your registration, please get in touch with PREMIER directly.
-
WHICH CREDIT CARDS ARE ACCEPTED?American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants, and stores accept American Express, MasterCard, and Visa cards as well.
-
HOW MUCH WALKING DO I NEED TO BE PREPARED FOR?Most activities will include walking. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be light to moderately strenuous, and there will be daily breaks as needed. Please keep in mind that walks can typically include steps and uneven terrain. Some sites could be difficult to fully experience if there are physical disabilities with walking long distances or problems with uneven terrain.
-
WHAT DOCUMENTATION IS NECESSARY FOR TRAVEL TO ISRAEL?A valid passport with an expiration date no less than six months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required. See previous FAQ for more information.
-
WHY IS THE PRICE FOR ONE GUEST HIGHER THAN FOR TWO OR MORE?Because unlike the USA, lodging in Israel is based on double occupancy and per person rate not just a rate for the room. The rate to register as a single guest is higher because you will receive your own room.
-
WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in the country. What's App is a widely used communication app while in Israel and can be downloaded prior to arrival.
-
DO I NEED TO KNOW MY ROOMMATE WHEN I BOOK?If you want to book a two-guest package and you don’t know the name of your companion, please get in touch with PREMIER directly to make arrangements.
-
CAN I DRINK TAP WATER IN ISRAEL?Tap water is safe to drink in Israel and bottled water will be available. We encourage you to bring a reusable bottle for your trip.
-
WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE?We encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of the most standard over-the-counter medicines in Israel.
-
IF I PURCHASE A SINGLE GUEST PACKAGE, CAN I ADD A ROOMMATE AFTER I HAVE REGISTERED?You can add a roommate to your registration, which would lower your overall cost. Please get in touch with PREMIER directly to do so.
-
HOW MUCH WALKING DO I NEED TO BE PREPARED FOR?Most activities will include walking, so participants will be walking approximately 2-3 miles per day. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be light to moderately strenuous, and there will be daily breaks as you travel to and from sites. Please keep in mind that walks can typically include steps and uneven terrain. Some sites could be difficult to fully experience if there are physical disabilities with walking long distances or problems with uneven terrain.
-
WILL THERE BE ACCESS TO WI-FI?Yes, you will have free Wi-Fi on the buses and in hotels. Many cafes and restaurants also offer complimentary Wi-Fi.
-
DO I NEED TO HAVE A PASSPORT TO REGISTER?Yes, current and valid passport information is required to register. If you are in the process of receiving or updating your passport, please follow instructions on the registration page. Make sure to send PREMIER the updated information upon receiving.
-
HOW SAFE IS TRAVELING TO ISRAEL?While Israel is a very safe country to visit and tour, your safety is a top priority. We use various measures to ensure the safety of participants, but we also encourage participants to take precautions they normally would when traveling to another city or country.
-
HOW WILL TRANSPORTATION WORK?Air-conditioned transportation will be available by bus to and from the hotels and sites. You will have access to free Wi-Fi on most buses. There are ground transfers available from the airport to the hotel you can acquire on your own if needed. Ground transfers are included with the price on the arrival day between a specified timeframe and one group transfer on departure day to the airport.
-
CAN I PURCHASE TRAVEL INSURANCE?Travel insurance is available and recommended. We offer Travel Guard policies for basic travel insurance. It is best to purchase within 14 days of booking your reservation. This covers travel interruptions and the land package part of your trip. It is no longer a requirement to have a travel health/medical insurance policy that covers the treatment of COVID-19. It is recommended, however, to purchase an insurance policy that includes a "cancel for any reason" policy which offers the broadest coverage.. Flight insurance is separate.
-
WHAT DOCUMENTATION IS NECESSARY FOR TRAVEL TO ISRAEL?A valid passport with an expiration date no less than six months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required.
-
WHICH CREDIT CARDS ARE ACCEPTED?American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants, and stores accept American Express, MasterCard, and Visa cards as well.
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WHAT HOTELS ARE WE STAYING IN?On this tour we will be staying at excellent hotels including: Metropolitan Hotel in Jaffa, Ramot Resort in Galilee, and Cassia Hotel in Jerusalem. Registration pricing is based on two people per room or double occupancy. If you are traveling alone, you will be assigned to your own room, and your package price will be higher.
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WHAT IF I NEED AN EXTRA HOTEL NIGHT BEFORE OR AFTER THE TRIP?All hotels are included in your tour package dates check-in on March 2nd through and check-out on March 9th. The tour will conclude around 7pm on March 9th and a shuttle will take guests to the airport. If you would like to book additional nights before or after the tour dates, you must do so on your own. Many guests have had a good experience booking through hotels.com or booking.com. Some Tel Aviv/Jaffa hotel options guests have enjoyed: The Brown Brut, Brown Lighthouse, The Jaffa Collection, The Setai, Kempinski Hotel, BY14. You assume all responsibility when booking and choosing a hotel outside the tour dates. As always, please contact Premier at 800-889-5265 for any questions. **If you have purchased your flight through Jackson Travel, they also can help with hotel bookings: israel@jacksontravel.com.
-
DO I NEED TO BRING ANY SPECIAL CLOTHING OR OTHER ITEMS?We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking. For women, knees and shoulders must be covered at Holy sites.
-
WILL I NEED TO BRING A POWER ADAPTER?Hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work. We suggest bringing a converter and adapter for any of your devices.
-
ARE REGISTRATIONS CANCELLABLE OR TRANSFERRABLE TO ANOTHER INDIVIDUAL?All deposits are non-refundable. Other payments made are refundable up to 90 days before the tour; however, registrations are transferable for a $100 fee for the first guest in your group and a $50 fee for the second and third guests in your group. If you have any questions regarding your registration, please get in touch with PREMIER directly.
-
HOW WILL TRANSPORTATION WORK?Air-conditioned transportation will be available by bus to and from the hotels and sites. You will have access to free Wi-Fi on most buses. There are ground transfers available from the airport to the hotel you can acquire on your own if needed. Ground transfers are included with the price on the arrival day between a specified timeframe and one group transfer on departure day to the airport.
-
CAN I DRINK TAP WATER IN ISRAEL?Tap water is safe to drink in Israel and bottled water will be available. We encourage you to bring a reusable bottle for your trip.
-
WHAT DOCUMENTATION IS NECESSARY FOR TRAVEL TO ISRAEL?A valid passport with an expiration date no less than six months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required.
-
WHAT IF I NEED AN EXTRA HOTEL NIGHT BEFORE OR AFTER THE TRIP?All hotels are included in your tour package dates check-in on March 25th through and check-out on April 2nd. The tour will conclude around 7pm on April 2nd and a shuttle will take guests to the airport. If you would like to book additional nights before or after the tour dates, you must do so on your own. Many guests have had a good experience booking through hotels.com or booking.com. Some Tel Aviv/Jaffa hotel options guests have enjoyed: The Brown Brut, Brown Lighthouse, The Jaffa Collection, The Setai, Kempinski Hotel, BY14. You assume all responsibility when booking and choosing a hotel outside the tour dates. As always, please contact Premier at 800-889-5265 for any questions. **If you have purchased your flight through Jackson Travel, they also can help with hotel bookings: israel@jacksontravel.com.
-
WHAT HOTELS ARE WE STAYING IN?On this tour we will be staying at excellent hotels including: Ramot Hotel and Cassia Hotel in Jerusalem. Registration pricing is based on two people per room or double occupancy. If you are traveling alone, you will be assigned to your own room, and your package price will be higher.
-
DO I NEED TO KNOW MY ROOMMATE WHEN I BOOK?If you want to book a two-guest package and you don’t know the name of your companion, please get in touch with PREMIER directly to make arrangements.
-
WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in the country. What's App is a widely used communication app while in Israel and can be downloaded prior to arrival.
-
DO I NEED TO BRING ANY SPECIAL CLOTHING OR OTHER ITEMS?We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking. For women, knees and shoulders must be covered at Holy sites.
-
WHY IS THE PRICE FOR ONE GUEST HIGHER THAN FOR TWO OR MORE?Because unlike the USA, lodging in Israel is based on double occupancy and per person rate not just a rate for the room. The rate to register as a single guest is higher because you will receive your own room.
-
DO I NEED TO HAVE A PASSPORT TO REGISTER?Yes, current and valid passport information is required to register. If you are in the process of receiving or updating your passport, please follow instructions on the registration page. Make sure to send PREMIER the updated information upon receiving.
-
HOW MUCH WALKING DO I NEED TO BE PREPARED FOR?Most activities will include walking, so participants will be walking approximately 2-3 miles per day. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be light to moderately strenuous, and there will be daily breaks as you travel to and from sites. Please keep in mind that walks can typically include steps and uneven terrain. Some sites could be difficult to fully experience if there are physical disabilities with walking long distances or problems with uneven terrain.
-
IF I PURCHASE A SINGLE GUEST PACKAGE, CAN I ADD A ROOMMATE AFTER I HAVE REGISTERED?You can add a roommate to your registration, which would lower your overall cost. Please get in touch with PREMIER directly to do so.
-
CAN I PURCHASE TRAVEL INSURANCE?Travel insurance is available and recommended. We offer Travel Guard policies for basic travel insurance. It is best to purchase within 14 days of booking your reservation. This covers travel interruptions and the land package part of your trip. It is no longer a requirement to have a travel health/medical insurance policy that covers the treatment of COVID-19. It is recommended, however, to purchase an insurance policy that includes a "cancel for any reason" policy which offers the broadest coverage.. Flight insurance is separate.
-
WILL I NEED TO BRING A POWER ADAPTER?Hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work. We suggest bringing a converter and adapter for any of your devices.
-
WILL THERE BE ACCESS TO WI-FI?Yes, you will have free Wi-Fi on the buses and in hotels. Many cafes and restaurants also offer complimentary Wi-Fi.
-
HOW SAFE IS TRAVELING TO ISRAEL?While Israel is a very safe country to visit and tour, your safety is a top priority. We use various measures to ensure the safety of participants, but we also encourage participants to take precautions they normally would when traveling to another city or country.
-
WHICH CREDIT CARDS ARE ACCEPTED?American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants, and stores accept American Express, MasterCard, and Visa cards as well.
-
WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE?We encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of the most standard over-the-counter medicines in Israel.
-
ARE REGISTRATIONS CANCELLABLE OR TRANSFERRABLE TO ANOTHER INDIVIDUAL?All deposits are non-refundable. Other payments made are refundable up to 90 days before the tour; however, registrations are transferable for a $100 fee for the first guest in your group and a $50 fee for the second and third guests in your group. If you have any questions regarding your registration, please get in touch with PREMIER directly.
-
CAN I PURCHASE TRAVEL INSURANCE?Travel insurance is available and recommended. We offer Travel Guard policies for basic travel insurance. It is best to purchase within 14 days of booking your reservation. This covers travel interruptions and the land package part of your trip. It is no longer a requirement to have a travel health/medical insurance policy that covers the treatment of COVID-19. It is recommended, however, to purchase an insurance policy that includes a "cancel for any reason" policy which offers the broadest coverage.. Flight insurance is separate.
-
ARE REGISTRATIONS CANCELLABLE OR TRANSFERABLE TO ANOTHER INDIVIDUAL?All deposits are non-refundable. Other payments made are refundable up to 90 days before the tour; however, registrations are transferable for a $100 fee for the first guest in your group and a $50 fee for the second and third guests in your group. If you have any questions regarding your registration, please get in touch with PREMIER directly.
-
WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE?We encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of the most standard over-the-counter medicines in Israel.
-
WHY IS THE PRICE FOR ONE GUEST HIGHER THAN FOR TWO OR MORE?Unlike the USA, lodging in Israel is based on double occupancy and the rate is per person not just a rate for the room. If you find someone you would like to room with, don't hesitate to get in touch with PREMIER, and they can assist you with receiving the lower rate.
-
WILL I NEED TO BRING A POWER ADAPTER?Most hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work. We suggest bringing a converter and adapter for any of your devices.
-
HOW WILL TRANSPORTATION WORK?Air-conditioned transportation will be available by bus to and from the hotels and sites. You will have access to free Wi-Fi on most buses. There are ground transfers available from the airport to the hotel you can acquire on your own if needed. Ground transfers are included with the price on the arrival day between a specified timeframe and one group transfer on departure day to the airport.
-
HOW IS LODGING DETERMINED?Registration pricing is based on two people per room or double occupancy. If you are traveling alone, you will be assigned to your own room, and your package price will be higher. Contact PREMIER if you would like information on adding a roommate.
-
DO I NEED TO BRING ANY SPECIAL CLOTHING OR OTHER ITEMS?We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking. For women, knees and shoulders must be covered at Holy sites.
-
WHAT DOCUMENTATION IS NECESSARY FOR TRAVEL TO ISRAEL?A valid passport with an expiration date no less than six months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required. Proof of medical insurance to cover treatment of COVID-19 is also required. You must bring your documentation with you. See previous FAQ for more information.
-
WHAT IF I NEED AN EXTRA HOTEL NIGHT BEFORE OR AFTER THE TRIP?All hotels are included in your tour package dates. If you would like to book additional nights before or after the tour dates, you must do so on your own. Many guests have had a good experience booking through hotels.com or booking.com. You assume all responsibility when booking and choosing a hotel outside the tour dates. As always, please contact Premier at 800-889-5265 for any questions. *If you have purchased your flight through Jackson Travel, they also can help with hotel bookings.
-
DO I NEED TO HAVE A PASSPORT TO REGISTER?Yes, current and valid passport information is required to register. If you are in the process of receiving or updating your passport, please follow instructions on the registration page. Make sure to send PREMIER the updated information upon receiving.
-
CAN I DRINK TAP WATER IN ISRAEL?Tap water is safe to drink in Israel, but bottled water is also available for purchase. We encourage you to bring a reusable bottle for your trip.
-
HOW SAFE IS TRAVELING TO ISRAEL?While Israel is still in an ongoing war, your safety is a top priority. We use various measures to ensure the safety of participants, but we also encourage participants to take precautions they normally would when traveling to another city or country.
-
DO I NEED TO KNOW MY ROOMMATE WHEN I BOOK?If you want to book a two-guest package and you don’t know the name of your companion, please get in touch with PREMIER directly to make arrangements.
-
HOW MUCH WALKING DO I NEED TO BE PREPARED FOR?Most activities will include walking, so participants will be walking approximately 2-3 miles per day. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be light to moderately strenuous, and there will be daily breaks as you travel to and from sites. Please keep in mind that walks can typically include steps and uneven terrain. Some sites could be difficult to fully experience if there are physical disabilities with walking long distances or problems with uneven terrain.
-
WILL THERE BE ACCESS TO WI-FI?Yes, you will have free Wi-Fi on the buses and in some hotels. Many cafes and restaurants also offer complimentary Wi-Fi. Some hotels will have Wi-Fi available for hotel guests at customary prices.
-
WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in the country. What's App is a widely used communication app while in Israel and can be downloaded prior to arrival.
-
WHICH CREDIT CARDS ARE ACCEPTED?American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants, and stores accept American Express, MasterCard, and Visa cards as well.
-
HOW CAN I REGISTER MORE THAN THREE PEOPLE IN MY FAMILY/GROUP?To register more than three guests, you will need to complete more than one reservation, as each reservation only includes one hotel room. Please get in touch with PREMIER directly for more information about booking multiple reservations as a family/group.
-
IF I PURCHASE A SINGLE GUEST PACKAGE, CAN I ADD A ROOMMATE AFTER I HAVE REGISTERED?You can add a roommate to your registration, which would lower your overall cost. Please get in touch with PREMIER directly to do so.
-
CAN I DRINK TAP WATER IN ISRAEL?Tap water is safe to drink in Israel and bottled water will be available. We encourage you to bring a reusable bottle for your trip.
-
DO I NEED TO BRING ANY SPECIAL CLOTHING OR OTHER ITEMS?We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking. For women, knees and shoulders must be covered at Holy sites.
-
WHAT HOTELS ARE WE STAYING IN?On this tour we will be staying at the Ramot Resort in the Galilee and the Mamilla Hotel in Jerusalem. Registration pricing is based on two people per room or double occupancy. If you are traveling alone, you will be assigned to your own room, and your package price will be higher.
-
DO I NEED TO KNOW MY ROOMMATE WHEN I BOOK?If you want to book a two-guest package and you don’t know the name of your companion, please get in touch with PREMIER directly to make arrangements. If you find someone you would like to room with on the Facebook group here, don't hesitate to get in touch with PREMIER, and they can assist you with receiving the lower rate.
-
WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in the country. What's App is a widely used communication app while in Israel and can be downloaded prior to arrival.
-
WHAT IF I NEED AN EXTRA HOTEL NIGHT BEFORE OR AFTER THE TRIP?All hotels are included in your tour package dates check-in on June 17 through and check-out on June 25th. The tour will conclude around 7pm on June 25th and a shuttle will take guests to the airport. If you would like to book additional nights before or after the tour dates, you must do so on your own. Many guests have had a good experience booking through hotels.com or booking.com. Some Tel Aviv/Jaffa hotel options guests have enjoyed: The Brown Brut, Brown Lighthouse, The Jaffa Collection, The Setai, Kempinski Hotel, BY14. You assume all responsibility when booking and choosing a hotel outside the tour dates. As always, please contact Premier at 800-889-5265 for any questions. **If you have purchased your flight through Jackson Travel, they also can help with hotel bookings: israel@jacksontravel.com.
-
WHICH CREDIT CARDS ARE ACCEPTED?American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants, and stores accept American Express, MasterCard, and Visa cards as well.
-
WHAT IF I NEED A ROOMMATE?Pricing is based on double occupancy (2 people per room), so the rate for booking a single room alone is higher. If you are looking to book for just yourself but are interested in finding a roommate to help with cost, the team has set up a private Facebook group here for you to coordinate with others looking for roommates. Unfortunately, we are not able to assign a roommate for you, but we hope this group helps to facilitate some great connections for a wonderful trip! By choosing a roommate you assume all responsibility. As always, please contact Premier at 800-889-5265 for any questions.
-
HOW SAFE IS TRAVELING TO ISRAEL?While Israel is a very safe country to visit and tour, your safety is a top priority. We use various measures to ensure the safety of participants, but we also encourage participants to take precautions they normally would when traveling to another city or country.
-
WILL THERE BE ACCESS TO WI-FI?Yes, you will have free Wi-Fi on the buses and in hotels. Many cafes and restaurants also offer complimentary Wi-Fi.
-
HOW MUCH WALKING DO I NEED TO BE PREPARED FOR?Most activities will include walking, so participants will be walking approximately 2-3 miles per day. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be light to moderately strenuous, and there will be daily breaks as you travel to and from sites. Please keep in mind that walks can typically include steps and uneven terrain. Some sites could be difficult to fully experience if there are physical disabilities with walking long distances or problems with uneven terrain.
-
WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE?We encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of the most standard over-the-counter medicines in Israel.
-
CAN I PURCHASE TRAVEL INSURANCE?Travel insurance is available and recommended. We offer Travel Guard policies for basic travel insurance. It is best to purchase within 14 days of booking your reservation. This covers travel interruptions and the land package part of your trip. It is no longer a requirement to have a travel health/medical insurance policy that covers the treatment of COVID-19. It is recommended, however, to purchase an insurance policy that includes a "cancel for any reason" policy which offers the broadest coverage.. Flight insurance is separate.
-
HOW WILL TRANSPORTATION WORK?Air-conditioned transportation will be available by bus to and from the hotels and sites. You will have access to free Wi-Fi on most buses. There are ground transfers available from the airport to the hotel you can acquire on your own if needed. Ground transfers are included with the price on the arrival day between a specified timeframe and one group transfer on departure day to the airport.
-
WHAT DOCUMENTATION IS NECESSARY FOR TRAVEL TO ISRAEL?A valid passport with an expiration date no less than six months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required.
-
ARE REGISTRATIONS CANCELLABLE OR TRANSFERRABLE TO ANOTHER INDIVIDUAL?All deposits are non-refundable. Other payments made are refundable up to 90 days before the tour; however, registrations are transferable for a $100 fee for the first guest in your group and a $50 fee for the second and third guests in your group. If you have any questions regarding your registration, please get in touch with PREMIER directly.
-
WILL I NEED TO BRING A POWER ADAPTER?Hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work. We suggest bringing a converter and adapter for any of your devices.
-
DO I NEED TO HAVE A PASSPORT TO REGISTER?Yes, current and valid passport information is required to register. If you are in the process of receiving or updating your passport, please follow instructions on the registration page. Make sure to send PREMIER the updated information upon receiving.
-
IF I PURCHASE A SINGLE GUEST PACKAGE, CAN I ADD A ROOMMATE AFTER I HAVE REGISTERED?You can add a roommate to your registration, which would lower your overall cost. Please get in touch with PREMIER directly to do so.
-
WHY IS THE PRICE FOR ONE GUEST HIGHER THAN FOR TWO OR MORE?Because unlike the USA, lodging in Israel is based on double occupancy and per person rate not just a rate for the room. The rate to register as a single guest is higher because you will receive your own room. If you find someone you would like to room with on the Facebook group here, don't hesitate to get in touch with PREMIER, and they can assist you with receiving the lower rate.
-
WILL I NEED TO BRING A POWER ADAPTER?Most hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work. We suggest bringing a converter and adapter for any of your devices.
-
IS THERE AN AGE LIMIT TO PARTICIPATE ON THE TOUR?All participants must be 18 years or older.
-
WHY IS THE PRICE FOR ONE GUEST HIGHER THAN FOR TWO OR MORE?Unlike the USA, lodging in Israel is based on double occupancy and the rate is per person not just a rate for the room. If you find someone you would like to room with, don't hesitate to get in touch with PREMIER, and they can assist you with receiving the lower rate.
-
WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in the country. What's App is a widely used communication app while in Israel and can be downloaded prior to arrival.
-
HOW IS LODGING DETERMINED?Registration pricing is based on two people per room or double occupancy. If you are traveling alone, you will be assigned to your own room, and your package price will be higher.
-
WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE?We encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of the most standard over-the-counter medicines in Israel.
-
HOW CAN I REGISTER MORE THAN THREE PEOPLE IN MY FAMILY/GROUP?To register more than three guests, you will need to complete more than one reservation, as each reservation only includes one hotel room. Please get in touch with PREMIER directly for more information about booking multiple reservations as a family/group.
-
WHAT IF I NEED AN EXTRA HOTEL NIGHT BEFORE OR AFTER THE TRIP?All hotels are included in your tour package dates. If you would like to book additional nights before or after the tour dates, you must do so on your own. Many guests have had a good experience booking through hotels.com or booking.com. You assume all responsibility when booking and choosing a hotel outside the tour dates. As always, please contact Premier at 800-889-5265 for any questions. *If you have purchased your flight through Jackson Travel, they also can help with hotel bookings.
-
HOW SAFE IS TRAVELING TO ISRAEL?While Israel is a very safe country to visit and tour, your safety is a top priority. We use various measures to ensure the safety of participants, but we also encourage participants to take precautions they normally would when traveling to another city or country.
-
CAN I DRINK TAP WATER IN ISRAEL?Tap water is safe to drink in Israel, but bottled water is also available for purchase. We encourage you to bring a reusable bottle for your trip.
-
DO I NEED TO HAVE A PASSPORT TO REGISTER?Yes, current and valid passport information is required to register. If you are in the process of receiving or updating your passport, please follow instructions on the registration page. Make sure to send PREMIER the updated information upon receiving.
-
HOW MUCH WALKING DO I NEED TO BE PREPARED FOR?Most activities will include walking, so participants will be walking approximately 2-3 miles per day. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be light to moderately strenuous, and there will be daily breaks as you travel to and from sites. Please keep in mind that walks can typically include steps and uneven terrain. Some sites could be difficult to fully experience if there are physical disabilities with walking long distances or problems with uneven terrain.
-
HOW WILL TRANSPORTATION WORK?Air-conditioned transportation will be available by bus to and from the hotels and sites. You will have access to free Wi-Fi on most buses. There are ground transfers available from the airport to the hotel you can acquire on your own if needed. Ground transfers are included with the price on the arrival day between a specified timeframe and one group transfer on departure day to the airport.
-
WHICH CREDIT CARDS ARE ACCEPTED?American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants, and stores accept American Express, MasterCard, and Visa cards as well.
-
WILL THERE BE ACCESS TO WI-FI?Yes, you will have free Wi-Fi on the buses and in some hotels. Many cafes and restaurants also offer complimentary Wi-Fi. Some hotels will have Wi-Fi available for hotel guests at customary prices.
-
DO I NEED TO BRING ANY SPECIAL CLOTHING OR OTHER ITEMS?We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking. For women, knees and shoulders must be covered at Holy sites.
-
IF I PURCHASE A SINGLE GUEST PACKAGE, CAN I ADD A ROOMMATE AFTER I HAVE REGISTERED?You can add a roommate to your registration, which would lower your overall cost. Please get in touch with PREMIER directly to do so.
-
DO I NEED TO KNOW MY ROOMMATE WHEN I BOOK?If you want to book a two-guest package and you don’t know the name of your companion, please get in touch with PREMIER directly to make arrangements.
-
WHAT DOCUMENTATION IS NECESSARY FOR TRAVEL TO ISRAEL?A valid passport with an expiration date no less than six months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required.
-
CAN I PURCHASE TRAVEL INSURANCE?Travel insurance is available and recommended. We offer Travel Guard policies for basic travel insurance. It is best to purchase within 14 days of booking your reservation. This covers travel interruptions and the land package part of your trip. It is no longer a requirement to have a travel health/medical insurance policy that covers the treatment of COVID-19. It is recommended, however, to purchase an insurance policy that includes a "cancel for any reason" policy which offers the broadest coverage.. Flight insurance is separate.
-
ARE REGISTRATIONS CANCELLABLE OR TRANSFERABLE TO ANOTHER INDIVIDUAL?All deposits are non-refundable. Other payments made are refundable up to 90 days before the tour; however, registrations are transferable for a $100 fee for the first guest in your group and a $50 fee for the second and third guests in your group. If you have any questions regarding your registration, please get in touch with PREMIER directly.
-
WHAT HOTELS ARE WE STAYING IN?On this tour we will be staying at the Gomeh Resort in the Galilee and the Mamilla Hotel in Jerusalem. Registration pricing is based on two people per room or double occupancy. If you are traveling alone, you will be assigned to your own room, and your package price will be higher.
-
WHAT IF I NEED A ROOMMATE?Pricing is based on double occupancy (2 people per room), so the rate for booking a single room alone is higher. If you are looking to book for just yourself but are interested in finding a roommate to help with cost, the team has set up a private Facebook group here for you to coordinate with others looking for roommates. Unfortunately, we are not able to assign a roommate for you, but we hope this group helps to facilitate some great connections for a wonderful trip! By choosing a roommate you assume all responsibility. As always, please contact Premier at 800-889-5265 for any questions.
-
WILL I NEED TO BRING A POWER ADAPTER?Most hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work. We suggest bringing a converter and adapter for any of your devices.
-
HOW SAFE IS TRAVELING TO ISRAEL?While Israel is a very safe country to visit and tour, your safety is a top priority. We use various measures to ensure the safety of participants, but we also encourage participants to take precautions they normally would when traveling to another city or country.
-
WHAT IF I NEED AN EXTRA HOTEL NIGHT BEFORE OR AFTER THE TRIP?All hotels are included in your tour package dates check-in on June 10th through and check-out on June 17th. The tour will conclude around 7pm on June 17th and a shuttle will take guests to the airport. If you would like to book additional nights before or after the tour dates, you must do so on your own. Many guests have had a good experience booking through hotels.com or booking.com. Some Tel Aviv/Jaffa hotel options guests have enjoyed: The Brown Brut, Brown Lighthouse, The Jaffa Collection, The Setai, Kempinski Hotel, BY14. You assume all responsibility when booking and choosing a hotel outside the tour dates. As always, please contact Premier at 800-889-5265 for any questions. **If you have purchased your flight through Jackson Travel, they also can help with hotel bookings: israel@jacksontravel.com.
-
DO I NEED TO BRING ANY SPECIAL CLOTHING OR OTHER ITEMS?We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking. For women, knees and shoulders must be covered at Holy sites.
-
IF I PURCHASE A SINGLE GUEST PACKAGE, CAN I ADD A ROOMMATE AFTER I HAVE REGISTERED?You can add a roommate to your registration, which would lower your overall cost. Please get in touch with PREMIER directly to do so.
-
WILL THERE BE ACCESS TO WI-FI?Yes, you will have free Wi-Fi on the buses and in hotels. Many cafes and restaurants also offer complimentary Wi-Fi.
-
WHAT DOCUMENTATION IS NECESSARY FOR TRAVEL TO ISRAEL?A valid passport with an expiration date no less than six months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required.
-
HOW MUCH WALKING DO I NEED TO BE PREPARED FOR?Most activities will include walking, so participants will be walking approximately 2-3 miles per day. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be light to moderately strenuous, and there will be daily breaks as you travel to and from sites. Please keep in mind that walks can typically include steps and uneven terrain. Some sites could be difficult to fully experience if there are physical disabilities with walking long distances or problems with uneven terrain.
-
ARE REGISTRATIONS CANCELLABLE OR TRANSFERRABLE TO ANOTHER INDIVIDUAL?All deposits are non-refundable. Other payments made are refundable up to 90 days before the tour; however, registrations are transferable for a $100 fee for the first guest in your group and a $50 fee for the second and third guests in your group. If you have any questions regarding your registration, please get in touch with PREMIER directly.
-
CAN I DRINK TAP WATER IN ISRAEL?Tap water is safe to drink in Israel and bottled water will be available. We encourage you to bring a reusable bottle for your trip.
-
DO I NEED TO KNOW MY ROOMMATE WHEN I BOOK?If you want to book a two-guest package and you don’t know the name of your companion, please get in touch with PREMIER directly to make arrangements. If you find someone you would like to room with on the Facebook group here, don't hesitate to get in touch with PREMIER, and they can assist you with receiving the lower rate.
-
WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in the country. What's App is a widely used communication app while in Israel and can be downloaded prior to arrival.
-
WHICH CREDIT CARDS ARE ACCEPTED?American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants, and stores accept American Express, MasterCard, and Visa cards as well.
-
WHY IS THE PRICE FOR ONE GUEST HIGHER THAN FOR TWO OR MORE?Because unlike the USA, lodging in Israel is based on double occupancy and per person rate not just a rate for the room. The rate to register as a single guest is higher because you will receive your own room. If you find someone you would like to room with on the Facebook group here, don't hesitate to get in touch with PREMIER, and they can assist you with receiving the lower rate.
-
HOW WILL TRANSPORTATION WORK?Air-conditioned transportation will be available by bus to and from the hotels and sites. You will have access to free Wi-Fi on most buses. There are ground transfers available from the airport to the hotel you can acquire on your own if needed. Ground transfers are included with the price on the arrival day between a specified timeframe and one group transfer on departure day to the airport.
-
DO I NEED TO HAVE A PASSPORT TO REGISTER?Yes, current and valid passport information is required to register. If you are in the process of receiving or updating your passport, please follow instructions on the registration page. Make sure to send PREMIER the updated information upon receiving.
-
CAN I PURCHASE TRAVEL INSURANCE?Travel insurance is available and recommended. We offer Travel Guard policies for basic travel insurance. It is best to purchase within 14 days of booking your reservation. This covers travel interruptions and the land package part of your trip. It is no longer a requirement to have a travel health/medical insurance policy that covers the treatment of COVID-19. It is recommended, however, to purchase an insurance policy that includes a "cancel for any reason" policy which offers the broadest coverage.. Flight insurance is separate.
-
WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE?We encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of the most standard over-the-counter medicines in Israel.
-
WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE?We encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of the most standard over-the-counter medicines in Israel.
-
CAN I DRINK TAP WATER IN ISRAEL?Tap water is safe to drink in Israel and bottled water will be available. We encourage you to bring a reusable bottle for your trip.
-
DO I NEED TO HAVE A PASSPORT TO REGISTER?Yes, current and valid passport information is required to register. If you are in the process of receiving or updating your passport, please follow instructions on the registration page. Make sure to send PREMIER the updated information upon receiving.
-
CAN I PURCHASE TRAVEL INSURANCE?Travel insurance is available and recommended. We offer Travel Guard policies for basic travel insurance. It is best to purchase within 14 days of booking your reservation. This covers travel interruptions and the land package part of your trip. It is no longer a requirement to have a travel health/medical insurance policy that covers the treatment of COVID-19. It is recommended, however, to purchase an insurance policy that includes a "cancel for any reason" policy which offers the broadest coverage.. Flight insurance is separate.
-
IF I PURCHASE A SINGLE GUEST PACKAGE, CAN I ADD A ROOMMATE AFTER I HAVE REGISTERED?You can add a roommate to your registration, which would lower your overall cost. Please get in touch with PREMIER directly to do so.
-
WILL THERE BE ACCESS TO WI-FI?Yes, you will have free Wi-Fi on the buses and in hotels. Many cafes and restaurants also offer complimentary Wi-Fi.
-
WHAT IF I NEED AN EXTRA HOTEL NIGHT BEFORE OR AFTER THE TRIP?All hotels are included in your tour package dates check-in on September 15th through and check-out on September 23rd. The tour will conclude around 7pm on September 23rd and a shuttle will take guests to the airport. If you would like to book additional nights before or after the tour dates, you must do so on your own. Many guests have had a good experience booking through hotels.com or booking.com. Some Tel Aviv/Jaffa hotel options guests have enjoyed: The Brown Brut, Brown Lighthouse, The Jaffa Collection, The Setai, Kempinski Hotel, BY14. You assume all responsibility when booking and choosing a hotel outside the tour dates. As always, please contact Premier at 800-889-5265 for any questions. **If you have purchased your flight through Jackson Travel, they also can help with hotel bookings: israel@jacksontravel.com.
-
WHAT HOTELS ARE WE STAYING IN?On this tour we will be staying at excellent hotels including: Setai in Tel Aviv, Setai in Galilee, and David Citadel in Jerusalem. Registration pricing is based on two people per room or double occupancy. If you are traveling alone, you will be assigned to your own room, and your package price will be higher.
-
WHICH CREDIT CARDS ARE ACCEPTED?American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants, and stores accept American Express, MasterCard, and Visa cards as well.
-
HOW WILL TRANSPORTATION WORK?Air-conditioned transportation will be available by bus to and from the hotels and sites. You will have access to free Wi-Fi on most buses. There are ground transfers available from the airport to the hotel you can acquire on your own if needed. Ground transfers are included with the price on the arrival day between a specified timeframe and one group transfer on departure day to the airport.
-
HOW SAFE IS TRAVELING TO ISRAEL?While Israel is a very safe country to visit and tour, your safety is a top priority. We use various measures to ensure the safety of participants, but we also encourage participants to take precautions they normally would when traveling to another city or country.
-
ARE REGISTRATIONS CANCELLABLE OR TRANSFERRABLE TO ANOTHER INDIVIDUAL?All deposits are non-refundable. Other payments made are refundable up to 90 days before the tour; however, registrations are transferable for a $100 fee for the first guest in your group and a $50 fee for the second and third guests in your group. If you have any questions regarding your registration, please get in touch with PREMIER directly.
-
WILL I NEED TO BRING A POWER ADAPTER?Hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work. We suggest bringing a converter and adapter for any of your devices.
-
WHAT DOCUMENTATION IS NECESSARY FOR TRAVEL TO ISRAEL?A valid passport with an expiration date no less than six months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required.
-
HOW MUCH WALKING DO I NEED TO BE PREPARED FOR?Most activities will include walking, so participants will be walking approximately 2-3 miles per day. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be light to moderately strenuous, and there will be daily breaks as you travel to and from sites. Please keep in mind that walks can typically include steps and uneven terrain. Some sites could be difficult to fully experience if there are physical disabilities with walking long distances or problems with uneven terrain.
-
DO I NEED TO KNOW MY ROOMMATE WHEN I BOOK?If you want to book a two-guest package and you don’t know the name of your companion, please get in touch with PREMIER directly to make arrangements.
-
DO I NEED TO BRING ANY SPECIAL CLOTHING OR OTHER ITEMS?We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking. For women, knees and shoulders must be covered at Holy sites.
-
WHY IS THE PRICE FOR ONE GUEST HIGHER THAN FOR TWO OR MORE?Because unlike the USA, lodging in Israel is based on double occupancy and per person rate not just a rate for the room. The rate to register as a single guest is higher because you will receive your own room.
-
WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in the country. What's App is a widely used communication app while in Israel and can be downloaded prior to arrival.
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